Shipping & Handling
Super Fast Shipping & Expert Packaging
I use quality packing materials to ensure a safe delivery. In over ten years of shipping I have never had a painting damaged - KNOCK ON WOOD :-)
I will always email you your tracking information as soon as I ship your items so you can keep tabs on your delivery.
Is included with every purchase.
Is automatically added to all paintings above a $450.00 value for your added protection. If on any purchase you would like me to add or remove signature required, please leave me a message under note to seller when checking out. I will be happy to add it for you at no additional costs.
Please be sure to leave a contact number when checking out. In order to print your shipping label FedEx requires me to add a contact number in the very rare occasion they have trouble delivering. Your phone number will never be used for any other purpose than delivering your items.
Please contact me for shipping options to you. Remember to leave your country and zip code so I can get you an accurate quote.
Please allow extra packing, handling and shipping time for massive freight orders. My freight paintings are professionally crated by a company that specializes in shipping some of the most expensive art in the world including Picasso's. Through this process, special art boxes or wooden crates are custom made for the paintings. Please understand that freight service is extremely costly and I have already included these costs in the purchase price of the READY TO HANG artwork.
If you ever have questions or concerns about freight shipping, please remember that I am always just an email away.
We offer free shipping on all orders within the U.S. mainland. We do ship worldwide, if you are not located in the U.S. please contact us for a shipping quote.
Made to order paintings: average processing times range between 12-21 business days, depending on the painting's complexity. This time includes creating the painting and drying process.
Ready to ship paintings: will be shipped within 5 days of purchase. If you order an additional float frame and we don't have it in stock: that would take an additional 8 business days before the painting will be shipped.
Framed paintings are shipped using FedEx Ground. Paintings shipped overseas will be rolled in tube and will be shipped via FedEx or USPS.
US, CA: 1-5 business days
EU: 4-12 business days
Rest of the world: 5-15 business days
All paintings are shipped after painting, framing, and quality inspection is completed. All paintings will be fully insured.
Please ensure all delivery information is correct. If there is incorrect and missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service so the package will be received with your regular mail. If you are not home when the delivery is made, the postal service may leave a notice card to advise on how and where your delivery can be collected.
Duties and Taxes:
According to our shop policy, buyers are responsible for any Duties and Import Taxes that may apply.
Receiving a box that looks damaged:
If you receive your painting and the box looks crushed, the best thing to do is to take a photo of the box (before you open it), just in case the painting is damaged inside. This will be a huge help with filing a claim against the delivery company.